Our shipping service provides a simple and transparent process to support customers throughout the delivery journey.

Order Processing Period
After payment confirmation, the order enters the preparation stage. The normal processing period is 1–3 business days.

Preparing Your Shipment
Products are collected, organised and prepared before leaving for delivery.

Logistics Handling
Once dispatched, the shipment is managed by the selected carrier and transported through its delivery network.

Shipment Tracking
Tracking information reflects updates recorded by the carrier during different stages of transportation.

Delivery Completion
The parcel will be delivered according to the available delivery arrangements for the destination address.

After-Sales Support
If any delivery-related issue occurs, customers may contact our support team for assistance with available shipping information.